🔐 Privacy Policy (U.S. & California Compliance)

Effective: Upon Membership Registration

1. Introduction

Welcome to I‑Fix‑PCs.com (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our IT membership services.

2. Information We Collect

2.1 Personal Information

We may collect:

Name
Email address
Phone number
Billing and payment details
Account login details

2.2 Technical Information

IP address
Device type and browser
Website usage data (pages visited, time on site)

2.3 Service & Support Data

When providing IT support:

Device information
System logs
Files or data you choose to share during support sessions

3. How We Use Your Information

We use your information to:

Provide IT support and membership services
Process payments and subscriptions
Communicate with you
Improve website performance and services
Protect against fraud and unauthorized access

4. Sharing of Information

We do not sell personal information for money.

We may share information with:

Payment processors (e.g., Stripe, PayPal)
Hosting and cloud service providers
Technical support tools/platforms

These providers are required to keep your data secure.

5. Cookies and Tracking

We use cookies to:

Improve user experience
Analyze website traffic
Maintain login sessions

You can disable cookies through your browser settings.

6. Data Security

We implement reasonable security measures, including:

Encrypted connections (SSL)
Secure account access
Limited internal access to personal data

However, no system is completely secure.

7. Data Retention

We retain your information:

As long as your account is active
As needed for legal and tax obligations
Until you request deletion (where applicable)

📍 8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

8.1 Right to Know

You can request:

What personal data we collect
How we use it
Your data is not shared externally

8.2 Right to Delete

You may request that we delete your personal information-upon account closure, subject to legal exceptions.

8.3 Right to Correct

You can request corrections to inaccurate personal data.

8.4 Right to Opt-Out of Sale/Sharing

We do not sell personal data, but you still have the right to opt out of:

Data sharing for advertising purposes (if applicable in the future)

8.5 Right to Non-Discrimination

We will not deny services or charge different prices for exercising your rights.

9. How to Exercise Your Rights

To submit a request, contact us:

Email: get-help@I-fix-pcs.com
Website: I‑Fix‑pcs.com

Include:

Your name
Email used on your account
Description of your request

We may verify your identity before processing requests.

10. Remote Support & Privacy

When providing IT support:

We only access your device with your consent
Access is limited to what is necessary
Sessions are temporary and controlled

You are responsible for backing up your data before support sessions.

11. Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

13. Contact Information

I‑Fix‑PCs.com
Location: Minneapolis, MN
Email: get-help@I-fix-pcs.com